Who can be a member?

Avinode operates a wholesale Marketplace that connects the services of certified air charter professionals across the globe.

Our membership criteria ensures we handle only legal charter flights, while maintaining a trusted Marketplace for professionals in the air charter industry.

Membership is available to


Aircraft and Helicopter Operators Selling aircraft charter and holding a current and valid Aircraft Operating Certificate or Part 135 Certificate issued by their national authority.

Brokers or Professional Buyers Acting on behalf of an end client, either a corporation or an individual, to charter an aircraft or helicopter. Brokers are generally not licensed so Avinode uses a number of criteria to determine whether a company is allowed into the Avinode Marketplace.

Marketing Agents Selling aircraft charter on behalf of Aircraft and Helicopter Operators on an exclusive marketing basis.

Membership Criteria

Membership criteria includes that the company;

  • provides legal charter flights for pax and/or purchases pax charter on behalf of third parties;
  • demonstrates that charter is a significant and public component of the company’s overall business;
  • has a professional understanding of the air charter industry, ideally is a member of a recognized charter industry body such as ACA or ACANA;
  • complies with all relevant national and international laws, rules and regulations;
  • is not insolvent or under administration or in bankruptcy;
  • must possess a valid business registration in the country that it operates from;
  • provides a legal company name, a company website URL, and a business registered email address;
  • passes Avinode’s compliance process – KYB (Know Your Business).

Member Application Process

The application process is estimated to take approximately 30 days.
  • Fill out the application form (below)
  • Meeting with your Account Manager
  • Complete the registration form
  • Submit KYB
  • Get KYB approval
  • Sign Avinode contract
  • Funds received for membership
  • Begin onboarding!
For applications prior to October 1, 2023. Please note! In the event of an incomplete KYB application, you have 14 days to submit any missing or additional documentation before we will suspend the account. Refund to original form of payment minus the 60 day cancellation fee.

What is KYB?

KYB stands for ‘Know Your Business’, and this Compliance Process helps Avinode verify and validate members and their organizations.

Through this process we look to ensure that members meet legal and compliance requirements. We will ask you for information to enable us to (1) verify that your business legally exists, (2) understand your corporate structure, and (3) identify and verify who controls and owns your business. You will need to provide information and documents about the following:

  • The Company’s legal registration and certificate
  • Ownership structure, individual owners and copies of their IDs
  • Registered directors and copies of their IDs
  • Bank account and a bank statement dated within the last 3 months (this is optional for some countries)

Please note that all information provided is completely secure and will only be viewed by those parties necessary for the verification and approval process.

Why KYB?

The KYB process is one part of our member application process and ensures that a company is legit and follows the compliance requirements needed to make transactions with our integrated payment solution. Our aim is to create more trust and confidence between the members of our professional network. To achieve this we need to put verifications in place that ensure the company meets these standards.

Get started with your application here

Whether you’re ready to join or have a few more questions first, please fill out the form below. We are happy to give you a personalized walk-through and get you going with your account.